Death at Home
Losing someone at home can be an overwhelming experience, and it is natural to feel unsure about what to do first. Whether the death was expected or happened suddenly, there are clear steps to follow.
At Bridgwater Funerals, we have supported families across Bridgwater and Somerset for many years, providing compassionate guidance from the very first phone call. This guide explains what to do after someone dies at home, who you may need to contact and how we can support you through the next steps.
If you need immediate advice, our experienced team is available 24 hours a day to offer reassurance and practical support.
Was the Death Expected or Unexpected?
The first priority is making sure the death has been formally confirmed by the appropriate medical professional or emergency service. Exactly what happens next depends on the circumstances, so the process is not identical for every family.
Broadly speaking, deaths tend to fall into one of three situations: at home, in hospital, or sudden and unexpected. Each of these follows a slightly different path in the first few hours, which is why we have written a dedicated guide for each one below.
At this early stage, many families also find it helpful to speak to a funeral director, even while some formalities are still ongoing. Bridgwater Funerals can talk you through the process, answer practical questions, and explain when funeral arrangements can realistically begin.
If the Death Was Expected
An expected death is when someone dies from a known illness or medical condition and was receiving care from their GP, district nurses or a hospice team.
In most cases, you should:
- Contact the GP, district nurse or hospice team.
- A healthcare professional will attend to confirm the death.
- The doctor will arrange the Medical Certificate of Cause of Death.
- Once the death has been confirmed, you can contact Bridgwater Funerals whenever you feel ready.
There is usually no need to rush. Many families choose to spend some quiet time with their loved one before calling us. When you do, we'll explain everything clearly, answer your questions and arrange to bring your loved one into our care with dignity and respect.
If the Death Was Unexpected
If someone dies suddenly or unexpectedly at home, the process is different.
You should:
- Call 999 immediately.
- Follow the advice given by the emergency operator.
- Ambulance staff and, in some cases, the police will attend.
- The death may need to be referred to the coroner before funeral arrangements can begin.
If the coroner becomes involved, Bridgwater Funerals will work closely with the coroner's office once you have chosen us as your funeral director. We'll keep you informed throughout the process and begin making arrangements as soon as your loved one is released into our care.
Your Local Funeral Directors in Bridgwater
When you need a local funeral director, our team is here to provide personal guidance and help you make the arrangements that are right for your family.
Step-by-Step: What to Do After Someone Dies at Home
Although every situation is different, these simple steps can help guide you through the first few hours.
Step 1: Contact the Appropriate Medical Professional
If the death was expected, contact the GP, district nurse or hospice team responsible for your loved one's care.
If the death was unexpected, call 999 immediately and follow the advice of the emergency services.
A medical professional must formally confirm the death before further arrangements can usually be made.
Step 2: Inform Family and Friends
Once the immediate medical requirements have been dealt with, you may wish to let close family members and friends know what has happened.
There is no right or wrong way to do this. Some families prefer to make calls themselves, while others ask another relative or close friend to help notify people.
Take your time and only do what feels manageable.
Step 3: Contact Bridgwater Funerals
Once the death has been confirmed, you can contact Bridgwater Funerals whenever you feel ready.
From your first phone call, we'll:
- Explain the next steps.
- Answer any immediate questions.
- Arrange a suitable time to bring your loved one into our care.
- Provide clear guidance without placing you under pressure to make decisions.
If the coroner is involved, we will work closely with their office and keep you updated throughout the process.
Our team is available 24 hours a day because we understand that support is often needed outside normal working hours.
When Should You Contact a Funeral Director?
Many people believe they must contact a funeral director immediately after someone dies, but this is not always the case.
If the death was expected, many families choose to spend some quiet time with their loved one before contacting Bridgwater Funerals. Others prefer to call us straight away for reassurance and advice.
Both approaches are completely understandable.
When you contact us, we will:
- Explain exactly what happens next.
- Arrange to bring your loved one into our care at an appropriate time.
- Discuss the practical arrangements.
- Answer any questions about the coming days.
- Support you without any pressure to make immediate funeral decisions.
Our priority is helping you feel informed and supported during an incredibly difficult time.
Can I Spend Time with My Loved One?
Yes. Many families find comfort in spending time with their loved one before they are taken into the care of a funeral director.
You may wish to:
- Sit quietly together.
- Invite close family members to visit.
- Say your own personal goodbyes.
- Spend time reflecting before making any arrangements.
At Bridgwater Funerals, we understand how important these moments can be. Wherever possible, we will arrange collection at a time that allows your family the opportunity to say goodbye in a way that feels right for you.
If the death occurs during the evening or overnight, there is often no need to feel rushed if the death was expected. If you are unsure, simply contact us for guidance.
You Can Talk to Us
Sometimes it is easier to talk things through. Whether you have a question or need help making arrangements, we are here to listen and guide you.
